Worcester’s Heart to Hub train chugging along, but is it meeting expectations?

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In the nearly 50 days since the launch of the Heart to Hub non-stop train service from Worcester to Boston. MBTA officials says the feedback so far is positive, but there is a discrepancy between official ridership numbers and those counted by the Sun and estimates made by riders.

The service began on May 23.

Union Station

Sun Staff / Worcester Sun

Heart to Hub is on track from Union Station, but is it meeting its goals?

The 552 train is scheduled to leave Union Station at 8:05 a.m. and make three stops in Boston — Yawkey, Back Bay and South Station — arriving at the last stop at 9:07 a.m. and shaving an estimated 30 minutes off the commuting time.

The 551 outbound train is scheduled to depart South Station at 7:35 p.m. and arrive in Worcester at 8:40 p.m.

The inbound Heart to Hub train averaged 160 passengers each weekday as of Friday, July 1, according to MBTA director of communications Joe Pesaturo.

The evening Heart to Hub train to Worcester is averaging around 70 passengers, Pesaturo said.

The Sun counted 121 passengers from Worcester to Boston on June 23 and roughly 75 from Boston to Worcester on June 28.


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