As Mass. Pike toll booths disappear, new website comes back online

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Drivers can once again sign up for free electronic tolling transponders on the Department of Transportation’s website, a service that had been unavailable since the switch to all-electronic tolling last Friday night.

And since the new system launched at 10:06 p.m. Oct. 28, according to MassDOT, the work of demolishing and removing the now-obsolete toll booths has proceeded on schedule.

If you don't yet have a transponder, these gantries along the Pike will make sure you get a bill in the mail.

Antonio Caban / State House News Service

If you don’t yet have a transponder, these gantries along the Pike will make sure you get a bill in the mail.

“Construction activities are progressing well,” Transportation Secretary and MassDOT CEO Stephanie Pollack said late Tuesday, Nov. 1. “We are thankful for the hard work of all those involved in pre-planning for the toll demolition and road reconstruction process, and we appreciate drivers continuing to make informed and appropriate travel decisions and helping to minimize traffic impact.”

The website and customer service hotline were shut down Oct. 28 to allow MassDOT to “migrate approximately 1.7 million customer accounts from the current E-ZPassMA system into the new and updated system, and ensure customers are billed the correct gantry rate.”


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